Arietta
Arietta by Elica is a subsidiary of the Italian company Elica S.p.A, which was founded in 1970. Elica is a world-renowned manufacturer of kitchen hoods known for their high-quality and innovative designs.
Arietta by Elica was launched as a premium brand in the North American market, offering a range of range hoods focused on design, performance, and innovation.
Over the years, Arietta by Elica has become synonymous with sleek and functional kitchen ventilation, offering a variety of range hood models to meet the diverse needs of homeowners and professional chefs.
Sales Questions
Inquiries
Arietta is sold at leading national retailers through the support of our national distributor, Neve Distributing, in Anaheim, California.
Neve Distributing
4945 East Hunter Avenue
Anaheim, CA 92807
888-585-6383
info@nevedistributing.com
Install Questions
Having an issue?
Our support team can assist with technical questions and installation assistance. Don’t hesitate to contact Neve Distributing if you’ve hit a snag.
Neve Distributing
4945 East Hunter Avenue
Anaheim, CA 92807
888-585-6383
info@nevedistributing.com
Bulbs and more
Replacement parts.
We’re glad you love your Arietta products. If you need replacement parts or accessories, our parts providers can assist in getting you back to normal operations.
Encompass
800-432-8542
Repair Clinic
800-269-2609
Service & Warranty
Submit a claim.
If an issue occurs, know Arietta’s team of claim and warranty specialists is here to get you back running and cooking up a storm in the kitchen.
For covered warranty service, please contact our national service provider or complete the form below.
888-732-8018
or elica@service.com
To obtain service under warranty:
The owner must present proof of the original purchase date. Please keep a copy of your dated proof of purchase (sales receipt) to obtain service under warranty.
Parts and service warranty:
For two (2) years from the original purchase date, Elica (Arietta) will provide, free of charge, non-consumable parts or components that failed due to manufacturing defects.
During this two (2) year limited warranty, Elica (Arietta) will also provide, free of charge, all labor and in-home service to replace any defective parts.
What is not covered:
- Damage or failure to the product caused by accident or act of God, such as flood, fire, or earthquake.
- Damage or failure caused by product modification or use of non-genuine parts.
- Damage or failure to the product caused during delivery, handling, or installation.
- Damage or failure to the product caused by operator abuse.
- Damage or failure to the product caused by dwelling fuse replacement or resetting of circuit breakers.
- Damage or failure caused by the use of a product in a commercial application.
- Service trips to the dwelling to provide use or installation guidance.
- Light bulbs, metal or carbon filters, and any other consumable part.
- Normal wear of finish.
- Wear to finish due to operator abuse, improper maintenance, use of corrosive or abrasive cleaning products/pads, and oven cleaner products.