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Warranty and Service

Submit a Claim

If an issue occurs, know Arietta’s team of claim and warranty specialists is here to get you back running and cooking up a storm in the kitchen with an industry-leading 5-year warranty.

Arietta Lazio Range Hood - Stainless Steel Wall-Mount Range Hood

For covered warranty service, please contact our national service provider here:

(888) 732 8018
elica@servicepower.com

To obtain service under warranty:

The owner must present proof of the original purchase date. Please keep a copy of your dated proof of purchase (sales receipt) to obtain service under warranty.

Parts and service warranty:

For one (1) year from the original purchase date, Arietta will provide, free of charge, non-consumable parts or components that failed due to manufacturing defects. During this one (1) year limited warranty, Arietta will provide, free of charge, all labor and in-home service to replace defective parts.

Want an additional four (4) year warranty at no additional cost? Register your product for four (4) additional years on Parts Warranty here.

What is not covered:
  • Damage or failure to the product caused by accident or act of God, such as flood, fire, or earthquake.
  • Damage or failure caused by product modification or use of non-genuine parts.
  • Damage or failure to the product caused during delivery, handling, or installation.
  • Damage or failure to the product caused by operator abuse.
  • Damage or failure to the product caused by dwelling fuse replacement or resetting of circuit breakers.
  • Damage or failure caused by the use of a product in a commercial application.
  • Service trips to the dwelling to provide use or installation guidance.
  • Light bulbs, metal or carbon filters, and any other consumable part.
  • Normal wear of finish.
  • Wear to finish due to operator abuse, improper maintenance, use of corrosive or abrasive cleaning products/pads, and oven cleaner products.
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