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Warranty & Service

Submit a claim.

If an issue occurs, know Arietta’s team of claim and warranty specialists is here to get you back running and cooking up a storm in the kitchen.

Arietta Lazio Range Hood - Stainless Steel Wall-Mount Range Hood
To obtain service under warranty:

The owner must present proof of the original purchase date. Please keep a copy of your dated proof of purchase (sales receipt) to obtain service under warranty.

Parts and service warranty:

For two (2) years from the original purchase date, Elica (Arietta) will provide, free of charge, non-consumable parts or components that failed due to manufacturing defects.

During this two (2) year limited warranty, Elica (Arietta) will also provide, free of charge, all labor and in-home service to replace any defective parts.

What is not covered:
  • Damage or failure to the product caused by accident or act of God, such as flood, fire, or earthquake.
  • Damage or failure caused by product modification or use of non-genuine parts.
  • Damage or failure to the product caused during delivery, handling, or installation.
  • Damage or failure to the product caused by operator abuse.
  • Damage or failure to the product caused by dwelling fuse replacement or resetting of circuit breakers.
  • Damage or failure caused by the use of a product in a commercial application.
  • Service trips to the dwelling to provide use or installation guidance.
  • Light bulbs, metal or carbon filters, and any other consumable part.
  • Normal wear of finish.
  • Wear to finish due to operator abuse, improper maintenance, use of corrosive or abrasive cleaning products/pads, and oven cleaner products.
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